Your transformation

IMPROVE YOUR FOOD SERVICE.

An irreversible and highly beneficial transformation has begun in hospital and nursing home foodservice. A digital transformation that has become the most effective lever to improve your foodservice.

More and more hospitals are demanding automated tools to help them achieve their goals, rather than leaving the choice of tools to their concessionaires, in order to control the experience, safety and costs of their foodservice operations. Huge benefits with minimal investment. Here are some of the benefits pioneering hospitals are already enjoying:

Everything is evaluated

DIETS, MENUS, DISHES, PRODUCTIONS AND EVEN INDIVIDUAL FOOD INTAKES, EVALUATED IN TERMS OF NUTRIENTS, ALLERGENS AND COSTS.

In the complex food process, datasheets are the backbone that links ingredient information (allergens, nutritional information, and cost) to recipes, dishes and menus. If the datasheets are not up to date, your system will give you the wrong information. That’s why Coquus includes numerous tools and facilities to make the maintenance of these datasheets as easy as possible. In this way, any change in your food process (a new ingredient, a change in allergens, a change in costs or a menu change due to a stock out) will be easier if you manage it with Coquus and thus all your dishes and menus, all your productions, your stocks, your trays or the food intake of any patient will be informed in detail with allergens, nutritional assessment and costs.

Automatic customization

SAFER, BETTER EXPERIENCE, LESS WASTE AND MORE NOURISHED PATIENTS.

More and more patients have unique characteristics. The more characteristics you can manage, the more customized the diet will be, the more satisfied the patient will be, and the better nourisehd the patient will be. The cost of this customization is not an impossible production, but an automatic management of the customization. If your system is able to match each patient’s diet with the meals you manage, and it does it automatically, without the dietitians on your team having to make hundreds of decisions at each food intake, then adding new patient characteristics is not more work, but more patient satisfaction!
And because these substitutions are made according to your nutrition team’s criteria, the risk of human error is eliminated, making the system safer.

More (Direct) patient choice

ADD CHOICES AND OPTIONS TO MENUS WITHOUT ADDING COMPLEXITY
If the patient has several options to choose from, he/she will eliminate dishes he/she does not like, become engaged in his/her diet, and ultimately eat better. You usually prepare a variety of dishes every day. The problem for kitchens is not to have several dishes that are compatible with the patient at the time they are offered… but to manage the multiplication of work involved in customizing all these new options and the patient’s choices. But with Coquus, this customization is automatic!

If, and only if, you have automatic menu customization, you can give your patients direct access to the menu. That is why Coquus gives you the tools to do it on the screens of your hospital, in the kiosks, in the corridors… or on the cell phones of the patients or their family members. More patients than you can imagine will access your menus to consult and choose. In addition, by choosing, they will eliminate administrative work for your hospital. Go digital and give them access!

Capitalize your knowledge

DIGITIZE YOUR CRITERIA AND DECISIONS TO MAKE YOUR PROCESS MORE PREDICTABLE AND SAFE.

Coquus stores your criteria for acting on patient characteristics. So, if you need a new characteristic, for example “does not like the glass of milk”, you can create it in your “Food Characteristics Catalog” along with the actions it should trigger. From that moment on, it will be available for use in feeding, generating the behavior for which it was designed. In this way, the Food Characteristics Catalog becomes an asset for your growing organization, capitalizing on the knowledge of your nutrition team and ensuring that future decisions are based on these criteria, as Coquus will be the one to make the substitutions.

Destroyer of administrative work

DIGITIZATION MULTIPLIES EFFICIENCY BY ELIMINATING UNPRODUCTIVE LABOR

Coquus eliminates thousands of hours of administrative work by automating tasks… But the destruction of administrative work goes much further! Coquus provides a new, highly usable way of communicating between the kitchen and the floor, leading to a radical reduction in phone calls. The digitization of all these conversations also records all the requests, their authors and their times, facilitating reports and simplifying management control. The integrations will automate many tasks, such as blocking patients’ food intake with interventions or scheduled tests, eliminating labor, waste and costs. Hospital nutrition is a complex process that is radically simplified with digitization!

Comprehensive management control

A SINGLE REPORT WITH ALL THE DETAILS FOR YOUR OWN OR OUTSOURCED KITCHEN AND FOR YOUR HOSPITAL.

The traceability of each tray to the patient, together with the digitalization of all requests from the floor, allows for a complete and unique management control of the hospital and its kitchen, whether it is owned or concessionary. Every tray served is reflected in Coquus. No more disagreements or negotiations between the concessionaire and the kitchen about trays served, out of time, new admissions… because both share the same and unique report: Coquus. Maximum transparency, maximum control and maximum process simplification.

Discover the best practices of hospitals and nursing homes that are leading the digital transformation of food.